Our store manager Rhett Murdaugh is one of the first folks you meet when you visit Imogene + Willie – and, thanks to his warm personality and quick wit, he’s one of the last people you forget when you leave. Need some proof? Check out his Our Voice profile.
The same applies to customers who contact Imogene + Willie via our website. Send an email to email@example.com and it often ends up on his desktop. Sometimes, he’s just fielding simple who, what, where and whens; other times, when an email delves into why territory, Rhett has to channel Heloise and give practical, educated advice.
Because he does give such good feedback, we decided to give Rhett his own place on the I+W blog. “Ask Rhett” will be a regular feature wherein we highlight his answers to customer questions that the rest of you might find interesting, humorous or informative – sometimes all three at once.
Without further ado, Ask Rhett’s debut:
Rhett: I spilt a small drop of white paint on the jeans that I purchased from you back in April. What is the best way to get the paint out without making a bigger mess? I love my jeans and hope to buy another pair soon. Thanks!
Subject: Re: Paint
Dear JSF, I seriously don’t think there is a sure-proof way to get paint out of jeans. You might try Googling it, but trying out anything you find on there would definitely be at your own risk. We here at Imogene + Willie definitely think it adds character to have a few paint splatters on your jeans. Some of our own favorite pairs have stains from paint, tar and – let’s be honest here – red wine on them. Good luck and let us know if you do find a way to get it out. – Rhett