Our customers are hands down the best part about working for imogene + willie. And I promise I’m not trying to throw out a “hint hint” or a “wink wink,” but when I get fan mail it makes my day. Even just a postcard, hilarious drawings, photos, handwritten notes… and I definitely don’t mind when I get bourbon caramel, bacon peanut brittle (yep, you heard it), Momofuku cookies, craft beer and gin from Chicago – and every other awesome treasure I’ve received in the mail from our loyal and loving jean-wearers. I save it all… every little trinket. Except for the perishables. I eat those, and of course share them, too. Food and good beer are the skeleton keys to my heart.
Love,
Jess (wink, wink)
i+w customer service queen
