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we’re here to help

we wish so badly that you could visit us in the shop to receive your personal fitting. We understand that buying clothes online can be a challenge, but buying a perfectly fitted pair of jeans without trying them on while looking at a one-dimensional image is right up there with mastering physics, in my book.

 

If your geographic location hinders you from visiting our store for a personal fitting, we’re here to offer you the next best thing by way of email and/or a phone call.

 

As a first time or returning customer, when ordering your jeans, we want to make sure we get it right on the first try, so we encourage and invite you to call or email so we can make absolutely sure that you’re getting the best fit.

 

Our customer service “door” is always open and you deserve the same personal experience and assistance as if you were to walk into our store.

 

So call me. Email me. I am here to answer as many questions as I possibly can (and there are no dumb questions!) ranging from fit, fabric, wash, shrinkage, stretching, skinny legs, a generous booty, custom inseams, repairs or just where to get the best hot chicken or old fashioned in Nashville. You can call me during the below listed hours and email me anytime. I hope to hear from you soon!

 

help@imogeneandwillie.com

(615) 915-4032 | Monday through Friday, 10am – 7pm

 

Love,

Jess